Duluth Auto Repair

Mon - Fri: 8:00 AM - 6:00 PM
5

Very satisfied with the level of explanation and service. Very understanding service center and technicians. Will continue to bring my cars and refer to them in future. Recommendations made were what they would do if it were their car and not trying to push what was unnecessary

Hi Hemant! Thank you for the 5-star review! We're thrilled to hear that you had a great experience with us. It's wonderful to know that our technicians provided clear explanations and recommendations based on what was necessary for your car. We appreciate your loyalty and look forward to serving you again in the future. If you have any further questions or need additional assistance, please don't hesitate to reach out. -Your Team at Alex Automotive

- Alex Automotive
5

Alex Automotive completed a pre purchase inspection on a 2019 BMW 430i Grand Coupe Their detailed report allowed me to purchase the vehicle with confidence. I will definitely use them for maintenance and repair needs.

Thank you for sharing your positive experience, Andrew! We're thrilled to hear that our pre-purchase inspection gave you confidence in your BMW 430i Grand Coupe. Whenever you need maintenance or repairs, don't hesitate to reach out to us. We're here to help! - Your Team at Alex Automotive

- Alex Automotive
5

Alex and team were very kind, patient, honest and accommodating. I highly recommend having your luxury vehicle serviced here!

Thank you for the kind words, Tuan! We really appreciate your feedback. We pride ourselves on providing exceptional service to all of our customers. If you have any more questions or need further assistance, don't hesitate to reach out. We're here to help! -Your Team at Alex Automotive

- Alex Automotive
5

I’ve driven past Alex Automotive for over thirty years. Last month I found a used Mercedes, at a different dealership, that I was interested in purchasing and immediately thought of Alex Automotive for a “pre-purchase” inspection. What a life saver. Inspection was easy to set-up, price was fair and inspection uncovered some costly repairs. Thanks Alex and crew! I’ll be back when I find another car.

5

Dear Cecil Loving, thank you for taking the time to leave a 5-star rating! We are thrilled to hear that you had a positive experience with us at Alex Automotive. If you have any questions or need further assistance, please don't hesitate to reach out to us at [email protected]. We appreciate your business and look forward to serving you again in the future! - Your Team at Alex Automotive

- Alex Automotive
5

EXCELLENT SERVICE!!! Alex and Matthew are excellent!! Went above beyond for help with my car. THANKFUL!!

Thank you for the 5-star review, Sabrena! We are thrilled to hear that you had a fantastic experience with Alex and Matthew. Providing excellent service and going above and beyond is what we aim for. If you have any further questions or need assistance, please don't hesitate to reach out to us at [email protected]. We look forward to serving you again in the future. -Your Team at Alex Automotive

- Alex Automotive
5

Excellent communications to set expectations and very professional expertise to solve the complex issues in computerized cars!

Thank you Jose for your great feedback! We are thrilled to hear about your positive experience at our shop! We take pride in providing excellent customer service and expert car repairs. If you have any further questions or need assistance, please don't hesitate to reach out to us at [email protected]. We look forward to serving you again in the future. -Your Team at Alex Automotive

- Alex Automotive
5

(10/10) – Steve is incredible. I spent months searching for the right sports car. I bounced back and forth between so many different options—everything from front-engine grand tourers like the Lexus LC500 and Jaguar F-Type to track-focused cars like the Corvette C7 Z06, and BMW M2. Ultimately, I realized nothing compares to the mid-engine dynamics of a Porsche, which led me to the 981 Boxster, Black Edition. Buying a specialized Porsche out-of-state can naturally make anyone nervous, but from the very first minute I spoke with Steve, I knew he was a stand-up guy. He was the total opposite of every other dealer I had spoken to, and I could immediately tell that he cared about his clients. He wouldn't even take a deposit from me insisting that he would take my word, which to me, meant everything. Steve made the cross-country purchase completely seamless: *Total Transparency: He actually encouraged a pre-purchase inspection so I had 100% peace of mind before signing anything. *Logistics Support: He personally helped me coordinate enclosed transportation to get the Boxster safely from GA to NY. *Constant Communication: He kept me updated every single step of the way without any sales pressure. The real test of a car dealer's character isn’t just how they treat you during the sale, it's how they handle things after money changes hands. Even though the vehicle was sold as-is, when we both discovered a pre-existing water leak had fried the audio amplifier right after delivery, Steve stepped up immediately. He covered the entire shop repair bill to dry out the vehicle and install a brand-new sound system, no questions asked. In a world full of shady car transactions, Steve is a rare breed; an honest, honorable guy who stands behind his word 100%. I feel very fortunate to have found him, and I genuinely look forward to shaking his hand in-person one day. Truly, thank you so much for helping me make my dream of owning a vehicle like this come true. If you're looking for a stress-free buying experience with someone you can trust wholeheartedly, buy from Steve and Alex Automotive!

Hi Suleman, we're thrilled to hear about your incredible experience with Steve! It's wonderful to know that you appreciated his honesty, transparency, and exceptional customer service throughout the entire process. We take pride in providing a stress-free buying experience with a personal touch. Whenever you're ready to shake hands in person, we'll be here to welcome you. If you have any questions or need further assistance, please don't hesitate to reach out. - Your Team at Alex Automotive

- Alex Automotive
5

Alex Automotive sales person was very professional and show very good customer service I was truly impressed and will use this dealership to purchase a car again thanks for your service

Thank you for the kind words, James! We're thrilled to hear about your positive experience at Alex Automotive! Providing exceptional customer service is at the top of our priority list, so we're happy to hear that our team delivered. If you have any further questions or need assistance in the future, please feel free to reach out to us at [email protected]. We look forward to serving you again soon! -Your Team at Alex Automotive

- Alex Automotive
5

Great experience with Alex Automotive. Very professional and knowledgeable team. The repair was completed promptly and everything was done properly. They clearly have great experience working with Mercedes vehicles and know these cars very well. I am very satisfied with the service and would gladly return in the future. Thank you! Sebastian

Sebastian, thank you for choosing Alex Automotive for your Mercedes. Our team is delighted to hear about your fantastic experience! It's our mission to provide professional and efficient service to all our customers. We look forward to helping you in the future. If you have any further questions or need assistance, please don't hesitate to contact us at [email protected]. -Your Team at Alex Automotive.

- Alex Automotive
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