Always an excellent experience whether buying or servicing.
Alex Automotive take the guess work out of service and repairs. They are knowledgeable and skilled - but their professionalism and honesty is above all. You simply cannot go wrong trusting them with all of your car needs.
My experience with this company has been great over the years they have great customer service, educated and friendly staff they're building is very welcoming and I recommend this shop to anybody that cares about their vehicle
My E350 died on the road and I had it towed to another mechanic who told me the engine was locked up and needed to be replaced. Alex gives free second opinions so I had it towed there thinking he would confirm the engine was done. He called and let me know that it needed a new alternator (nearly 10k less). When I picked up he had washed the car and it ran great.
Highly recommend Alex Automotive!! They are honest, efficient, and really actually care about their customers. I will be servicing my BMW here as long as I have a car! Thank you!
The staff was nice and friendly. Mechanic diagnosed my check engine light in a timely matter. I was given a quote and my car was repaired in about 2 to 3 hours. I highly recommend Alex Mercedes& BMW service to others.