My family has taken our cars here for years, and the staff know us by name! The customer service is superb, and everyone is friendly and helpful. We bring in our cars for checkups, oil changes, tire replacements, and everything you can think of!!! We have never had any problems with the services done there, or at least not yet. *knock on wood* They used to do car washes every time a service is done, but I think they only do it on Saturdays now. Their services done there are wonderful, except the prices are a little high compared to other places.