I had a great experience with Alex Automotive all because of Matthew. Matthew is very professional, knowledgeable, and delivers excellent customer service. I had to bring my BMW 540i there for some work starting in June. I also went there in August and October for related issues. Different parts were replaced on my coolant system. Each time, I was updated on the progress of my vehicle. They also recommended something else that they saw a code for on my car. They did that work as well. I appreciate the honest feedback. Having car repairs can always be stressful. Thanks Matthew for making this process a smooth one. I received my car back within 2 days. Which is fast turnaround.