Thank you for a very pleasant experience. This was my first out of warranty service for our 2014 E550, a transmission fluid change. My OCD prevents me from simply going to just any MB independent. So after calling and visiting maybe six MB independents I decided on Alex Automotive. First impressions are important and the facility appears well organized, is very clean, and very customer friendly with comfortable furniture and internet service. Mike explained the services they will perform and why. Knowing my service was done by the manufacturer's book by a competent technician is extremely important to me. We definitely plan on returning as issues surface. Again thank you for your high standard of care. Rob Matthews