Duluth Auto Repair

I was very impressed with Alex Automotive. I found this place through a FB group page for connections. My mercedes needed the A Service and because I never get through to service at Atlanta Classic Cars, I thought I’d give this place a try. I made the appt and it was easy. Dropped off the car before 10 AM. I was hoping to get a call to let me know when the car would be ready but I had to end up calling them. I will have to say whoever answered the phone wasn’t very pleasant but my car would be ready by 5 PM. I did like the fact that I got a text message with the link of all the services performed on the car. I did not feel like they were just trying to “up sell” me for additional services not needed at this time. I paid the bill online and I received an email confirmation. Picked up my keys and it was easy. I did appreciate that they washed my car, vacuumed, and shined my tires up. Overall, I saved a lot of money for my A Service with them than I would have at the dealership. Everyone was great to work with overall.

Steve was absolutely amazing to work with , very professional, honest, and timely. I’m beyond satisfied with my purchase.

Very efficient and great service.

I brought my BMW in for a diagnostic check on fluids that may need to be drained and filled. Michael was very informative on what was really needed and performed a diagnostic . Thank goodness nothing needed to be done . But as I left I got a coolant warning so I called him and he said it probably is just a hair low. My husband filled over a quart when we got home plus two lights were out . Maybe they just felt they needed to check the brake , transmission and steering fluids but I guess I thought a full diagnostic was being done. Nevertheless I will be a little more clear when handling these matters .

Excellent service. High quality work.